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Privacy Policy

Privacy Policy Effective Date: March 24, 2026 1. Overview Welcome to Belal el ("Company," "we," "us"). This document outlines our data practices concerning the collection, utilization, and safeguarding of user information across our digital platforms, mobile applications (including Ghost Memory Match), and associated offerings (the "Services"). Engaging with our Services signifies your acknowledgment and acceptance of the procedures detailed herein. 2. User Eligibility Our Services cater to a general demographic. We maintain a strict policy against the intentional gathering of personally identifiable information from individuals under the age of 13 (or 16, depending on regional regulations). Should we become aware of an accidental data collection from a minor lacking proper authorization, we commit to the immediate purging of said data from our systems. 3. Data Collection Practices To optimize your interactive experience, we gather specific data points: a. User-Submitted Information - Communications directed to [email protected] for customer service or general inquiries. - Details submitted voluntarily via integrated forms or user surveys. b. Hardware and Network Metrics - Specifications such as device make and model, OS iterations, distinct hardware identifiers (e.g., IDFA/GAID), network IP addresses, and localized language preferences. c. Interactive Data - Metrics surrounding in-game progression, high scores, application usage duration, and diagnostic crash logs (utilized strictly for stability enhancements). d. Geographic Indicators - Broad regional data (such as country or city) inferred from your IP address, facilitating localized experiences and relevant promotional content. 4. Processing Justifications (GDPR Compliance) In regions where applicable, our data processing activities are grounded in: - Explicit user consent (e.g., when you subscribe to newsletters or provide direct feedback). - Legitimate business imperatives, including the enhancement of Service functionality and network security, strictly within legal boundaries. 5. External Partnerships and Tracking To sustain and monetize our offerings, we employ third-party Software Development Kits (SDKs). These entities operate under their respective privacy frameworks: - Google Play Services: Utilized for tracking achievements, managing leaderboards, and facilitating cloud-based progress storage. - Analytical Tools (e.g., Unity Analytics, Firebase): Deployed to evaluate player behavior, isolate technical anomalies, and boost overall application fluidity. - Advertising Networks (e.g., Unity Ads, Google AdMob): Engaged to serve both generic and tailored advertisements. These networks leverage unique Advertising IDs to curate content and cap advertisement frequency. Users retain the right to disable targeted advertising via their respective device configuration menus. 6. Utilization of Gathered Data The information we collect is strictly applied to: - Sustain, refine, and innovate upon our core game mechanics. - Deliver timely technical assistance and address user communications. - Identify and mitigate fraudulent activities or unauthorized gameplay modifications. - Adhere to statutory requirements and maintain operational safety protocols. 7. Data Lifespan and Erasure We store your personal details solely for the duration required to achieve the objectives stated within this Policy. Erasure Protocol: Users hold the right to mandate the deletion of their personal records. Such requests should be directed to [email protected]. We pledge to execute these requests within a 30-day window, expunging all data not legally mandated for retention. 8. Security Measures and Cross-Border Transfers - Global Processing: Your information may be transmitted to, and maintained on, servers positioned outside your resident jurisdiction, including facilities within the United States. Regarding data originating from the UK, Switzerland, or the European Economic Area (EEA): - Our transfers are governed by Standard Contractual Clauses (SCCs) as ratified by the European Commission. - We enforce stringent technical and administrative defenses to protect your data. Continued use of the Services implies your consent to these international data flows. 9. User Rights (CCPA / CPRA / GDPR) Subject to your geographic location, you may exercise the following entitlements: - The right to request a copy of your personal data currently in our possession. - The right to demand rectifications or the complete erasure of your records. - The right to contest or limit specific types of data processing. - The right to revoke previously granted consent for data utilization. - The right to opt-out of the commercial sale of your data (applicable under CCPA/CPRA). To initiate any of these requests, please reach out to [email protected]. We may necessitate identity confirmation prior to fulfilling your request. 10. Protections for Minors (COPPA) While children may access our Services, we do not deliberately seek out personal data from users under 13 (or 16, as dictated by local laws) without verifiable parental consent. Upon discovery of unauthorized data collection from a child, swift action will be taken to eliminate the information. Parents or legal guardians wishing to remove their child's data can contact us at [email protected]. We categorically prohibit the use of minor's data for behavioral profiling or targeted marketing. 11. Tracking Technologies and Cookies We deploy cookies and equivalent tracking mechanisms to: - Guarantee the fundamental operational integrity of our Services. - Evaluate user engagement patterns to drive performance upgrades. - Facilitate the delivery of promotional materials (where applicable). Users possess the ability to restrict or block non-vital cookies via browser or device settings, though this may impede certain Service functionalities. 12. Third-Party Hyperlinks Our Services might feature links routing to external domains or platforms. We bear no liability for the privacy methodologies of these third parties. We strongly advise users to inspect the privacy documentation of any external site prior to sharing personal details. 13. Amendments to this Document We reserve the right to modify this Privacy Policy periodically. The most recent iteration will consistently be hosted at: https://belalel.com/ghostmemory/privacy.html Persistent utilization of our Services following any modifications signifies your full acceptance of the updated Policy. 14. Communication Channels Should you have any inquiries, disputes, or concerns related to this Privacy Policy or your data rights, please contact us at: Belal el Contact Email: [email protected] We are dedicated to addressing all correspondence swiftly and safeguarding your digital privacy.